drefahlaudio.com
Pre-shipping check:
Please make sure that the problem is definitely related to the microphone ! Double-check with a different cable on a different preamp input. Make sure that all switches are correctly set.
Do not ship anything without prior notification !
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Shipping from any country
Download and fill in the order form below. Put a signed copy into your parcel:
Order Form (DOC format) (PDF format)
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Shipping from a non-EU country
In addition to the order form, fill in and include the proforma invoice below and read our customs instructions carefully.
Proforma Invoice (DOC format) (PDF format)
Attach a pouch or envelope with the proforma invoice to the surface of your parcel for clearing, marked as "CUSTOMS/ZOLL".
This paper is mandatory for customs clearing ! Shipments lacking it will cause extra effort and cost, or will even be returned to the sender.
If in doubt, ask us via info@drefahlaudio.com
Switzerland customers: Senders living close to the German border may use simplified procedures. Please ask in case...
